AirPods Pro 2 have been widely praised since their release last month, but there are some bugs that haven’t been fixed yet: Some users are complaining about forums and social media issues with audio alignment and syncing, even when features like spatial audio and dynamic head tracking are disabled. .
The sound alignment problem arises when sound moves between each side of the two earbuds. The sound will travel back and forth between the earbuds and in some cases it turns out to be out of sync with the videos. In this scenario, the audio won’t line up with the mouth of whoever you’re watching in the movie.
For AirPods Pro 2 specifically, affected users say they are experiencing a combination of volume misalignment and shifting, as well as randomly increasing or decreasing volume levels. For example, one user on Reddit explains:
This is my second pair of AirPods Pro 2s and the sound still drifts everywhere sometimes lowering the volume of a song and then upping it randomly. No, it’s not head tracking or spatial audio I’ve turned off
Another AirPods Pro 2 user notes the problem specifically with the YouTube app:
I’m using spatial audio and watching YouTube, and for most videos, after playing an ad, the AirPods are out of sync with each other. The voices of the people in the videos seem to be right in my ear and not in the middle of my head. The only way I’ve been able to combat this is to turn the spatial audio off and on which seems to resync the airpods. rather annoying
Several users reported identical issues, in some cases trying to figure out what caused the problem. One user speculates that it might be an issue with noise cancellation or adaptive transparency:
Noise canceling or [trasparenza adattativa] It causes strange sound phase shifts and random changes in volume in certain frequency bands. Some pathways are affected more than others and there appears to be some dependence on external conditions
Notably, all of these users say they have Apple’s spatial audio and dynamic head tracking feature disabled. Spatial audio with dynamic head tracking is designed to follow the head as it moves, creating the illusion that the audio is always centered and all around.
Apple has not yet released official statements on this issue: at the time of writing it was not clear if it was a software or hardware defect. It doesn’t seem like an incredibly widespread issue, but we hope Apple can fix it with a firmware update.
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